Privacy Policy

At Zubo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and services. By using Zubo, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
Name, email address, phone number, and other contact details.
Payment information such as credit/debit card details.
Identification documents (e.g., driver's license, ID card) for verification purposes.
b. Location Data
Real-time GPS location for providing ride-sharing and delivery services.
c. Usage Data
Device information, IP address, and browser type.
Pages visited, features used, and interactions on our app or website.
d. Communication Data
Customer support enquiries, feedback, and correspondence with Zubo.
2. How We Use Your Information
We use your information to:

Facilitate ride-sharing and delivery services.
Process payments and manage transactions.
Enhance user experience through personalization.
Send notifications, promotions, and updates related to our services.
Improve our app and website functionality.
Ensure safety and prevent fraud or unauthorized access.
3. Sharing Your Information
We may share your data with:

Drivers and Riders: Limited information such as name and location to complete rides or deliveries.
Service Providers: Third-party vendors who assist with payment processing, customer support, and app development.
Authorities: When required by law or to ensure the safety of our users.
We do not sell, rent, or trade your personal data to third parties.

4. Data Security
We implement strict security measures to protect your data, including:

Encryption of sensitive information.
Regular security assessments and updates.
Restricted access to personal data.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights
Access & Update: You can review or update your personal information in your account settings.
Opt-Out: Unsubscribe from marketing communications at any time.
Delete Account: Delete your Account on your Moblie App.

6. Cookies and Tracking Technologies
We use cookies and similar tools to enhance the user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

7. How do we notify you of changes to this Notice?
We may make changes to this Notice from time to time. If we make significant changes, we will notify you (as required) via the Zubo App, website or via another method such as email.